Most growing teams hit the same wall — staff need IT help, devices need setting up and securing, and there's nobody whose job it is to handle it. Hiring a full-time IT person is expensive; leaving it to whoever's free is risky. OCTIS becomes your IT department for a per-seat fee: a real helpdesk your team can reach, devices managed properly, and on the Pro tier, security and monitoring that catch problems before they cost you.
Helpdesk & user support: A real helpdesk your team can reach for everyday IT issues — laptops, accounts, software and access — with same-business-day response.
Device & endpoint management: We set up, configure and manage staff devices, so everyone has the right tools working the way they should.
Onboarding & offboarding: New joiners are set up and productive on day one; leavers have accounts and access cleanly removed — no loose ends.
Endpoint security (Pro): On the Pro tier, antivirus/EDR and security policies protect every device against malware, ransomware and everyday threats.
Patching & updates (Pro): On the Pro tier, operating systems and key software are kept patched and current, closing the gaps attackers rely on.
Proactive monitoring (Pro): On the Pro tier, we watch your endpoints for problems and act early — fixing issues before they reach your team.
Found cheaper? We match it. Backed by a 30-day money-back guarantee.
Your outsourced IT department — helpdesk to security
Same-business-day helpdesk, device support and proactive security for your team, priced per seat. Two tiers: Essential for reactive support, Pro for proactive protection — so you get reliable IT without hiring an in-house IT department.
Quote-based — pay for the volume you actually have.
- Same-day
- Support response
- Per seat
- Essential & Pro tiers
- Proactive
- Security & monitoring on Pro
What’s included
Everything Managed IT support covers
Most growing teams hit the same wall — staff need IT help, devices need setting up and securing, and there's nobody whose job it is to handle it. Hiring a full-time IT person is expensive; leaving it to whoever's free is risky. OCTIS becomes your IT department for a per-seat fee: a real helpdesk your team can reach, devices managed properly, and on the Pro tier, security and monitoring that catch problems before they cost you.
Helpdesk & user support
A real helpdesk your team can reach for everyday IT issues — laptops, accounts, software and access — with same-business-day response.
Device & endpoint management
We set up, configure and manage staff devices, so everyone has the right tools working the way they should.
Onboarding & offboarding
New joiners are set up and productive on day one; leavers have accounts and access cleanly removed — no loose ends.
Endpoint security (Pro)
On the Pro tier, antivirus/EDR and security policies protect every device against malware, ransomware and everyday threats.
Patching & updates (Pro)
On the Pro tier, operating systems and key software are kept patched and current, closing the gaps attackers rely on.
Proactive monitoring (Pro)
On the Pro tier, we watch your endpoints for problems and act early — fixing issues before they reach your team.
How it works
Set up once, then it just runs
- 1
Audit & onboard
We review your devices, accounts and how your team works today, then bring everything under managed support.
- 2
Pick your tier
Start on Essential for reactive helpdesk and device support, or Pro to add security, patching and proactive monitoring.
- 3
Your team gets support
Staff reach our helpdesk for any IT issue and get a same-business-day response — no more guessing who to ask.
- 4
We keep you protected
On Pro, we patch, secure and monitor your endpoints continuously, catching and fixing issues before they bite.
Pricing
Two tiers, priced per seat
Managed IT is priced per seat per month — Essential for reactive helpdesk and device support, Pro to add security, patching and proactive monitoring. AI and automation handle routine monitoring and admin, so we run lean and pass the savings on — lower price, same outcomes. Talk to our expert for your per-seat rate.
Get a quote built around your business
Tell our expert a little about your volume and we’ll send a clear, fixed monthly quote — no obligation.
Why run Managed IT support on OCTIS
IT support without the headcount
A full IT department for a per-seat fee — far less than a full-time hire, with a whole team behind it instead of one person.
Problems caught before they cost you
On Pro, proactive security, patching and monitoring stop issues early, before they become downtime, data loss or a breach.
One team for IT and everything digital
The same team that supports your devices also builds your web, apps and automation — and the rest of OCTIS is one login away.
Frequently asked
What's the difference between Essential and Pro?
Essential is reactive support — a helpdesk your team can reach for everyday IT issues, plus device management and onboarding/offboarding. Pro adds proactive protection: endpoint security, regular patching and monitoring that catches problems before they reach your team. Both are priced per seat.
How is Managed IT priced?
It's a per-seat monthly fee based on your team size and whether you choose Essential or Pro. AI and automation handle routine monitoring and admin, so we run lean and pass the savings on. Talk to our expert for your per-seat rate.
What's your response time?
We commit to a same-business-day response on support requests, so your team isn't left waiting when something stops working. Pro-tier accounts get priority response.
Do you support our existing devices and software?
Yes. Managed IT covers your team's existing laptops, accounts and everyday software — we bring them under managed support during onboarding. Tell us your setup and we'll confirm exactly what's covered.
Part of IT
Works together with the rest of IT
Talk to an OCTIS expert about Managed IT support
Get answers, a tailored quote and a clear next step — usually within one business day.