OCTIS vs RakanSales — summary
Both are proudly Malaysian and priced in ringgit, with no FX risk. Choose RakanSales if your business is essentially chat-driven sales: it is a genuinely strong omnichannel inbox (WhatsApp, Facebook, Instagram, email) from an established, ISO 27001-certified vendor, with a 24/7 AI chatbot on its Growth tier and up. But it is sales/CRM-only — you still pay separate vendors for incorporation, a licensed company secretary, accounting, tax, payroll and payments, and its plans meter you by monthly conversation volume (500 / 2,000 / 5,000) so cost can climb to RM350 or RM750/mo on traffic, not value. OCTIS gives you the same lead, deal and WhatsApp workflow through its built-in market-intelligence CRM PLUS those other pillars under one AI, in MYR, from RM50/mo — usually a lower total cost once you add up everything a sales-only CRM leaves out. The reason OCTIS can price lower is structural: AI and automation handle the repetitive work — filings, reminders, data entry and document prep — so we run lean with far less manual labour, and pass that lower cost straight to you.
- AI and automation handle the repetitive work, so we run lean and pass the savings on — lower price, same outcomes.
- Same chat-to-deal workflow, from RM50/mo (Launch) vs RakanSales from RM150/mo — and OCTIS includes the back office too.
- Eight pillars under one AI: a built-in market-intelligence CRM, compliance, banking & finance, HR, IT, sales & marketing, legal and capital.
- Built-in incorporation (RM200 one-time) and a licensed named company secretary — RakanSales offers neither.
- Relationship & market intelligence, not just a pipeline: contacts, deals, relationship network and hidden-opportunity discovery.
- Priced by plan, not by monthly conversation volume — a busy month never forces a tier jump for traffic alone.
- Lowest-Price and Money-Back Guarantees, all in MYR.
What is RakanSales used for?
RakanSales is a Malaysian-built, omnichannel sales CRM from VeecoTech. It unifies WhatsApp, Facebook, Instagram, email and web leads into one inbox and adds lead scoring, automated follow-ups, a Kanban pipeline, an AI chatbot and reply assistant (from the Growth tier), and native iOS/Android apps for SME sales teams. It is ISO 27001 certified and priced in MYR from RM150/mo.
How is OCTIS different from RakanSales?
RakanSales focuses on the sales inbox and pipeline. OCTIS is the AI-first Business Operating System for Malaysian SMEs: it covers the same lead, deal and WhatsApp workflow through its built-in market-intelligence CRM, but adds more pillars — incorporation, a licensed company secretary, compliance, banking & finance (payments), legal and capital — all under one AI, in MYR, from RM50/mo.
Which is better value for money?
It depends on scope. For a pure chat-driven sales team that already has compliance and finance handled elsewhere, RakanSales is fair value. But its plans cover sales only and meter you by conversation volume, so most teams pay RM350–RM750/mo and still need a separate company secretary and payment gateway on top. OCTIS Launch (RM50/mo) and Essential (RM80/mo) already bundle those, so once you total the whole stack OCTIS is usually the lower combined cost — backed by a Lowest-Price and Money-Back Guarantee.
Are both priced in ringgit?
Yes — both RakanSales and OCTIS are Malaysian and priced in MYR, so neither carries USD exchange-rate risk, and both align with local data practices. The difference is what the price covers: RakanSales is a sales inbox, while OCTIS is the full eight-pillar business platform plus the compliance back office.
Does OCTIS handle WhatsApp like RakanSales?
OCTIS includes WhatsApp integration on team chat from its Essential tier, tied to your contacts and deals, so sales conversations live alongside the rest of the relationship and the back office. RakanSales is purpose-built around a deep, multi-channel social inbox (WhatsApp, Facebook, Instagram, email, web) and goes further channel for channel; if that single workflow is your whole business, it is very focused at it.
Will conversation caps affect my bill?
On RakanSales, yes — each plan caps monthly unique conversations (500 on Basic, 2,000 on Growth, 5,000 on Pro), so a high-volume month can push you up a tier on traffic rather than value, and AI message allowances are capped too. OCTIS prices by plan tier instead of by conversation volume, so a busy month won't trigger an unexpected upgrade. Always confirm RakanSales' current caps, and whether WhatsApp Business API session fees are included, on its pricing page.
Can I move from RakanSales to OCTIS?
Yes. You can import your contacts and deals, and our team helps you set up your pipeline and WhatsApp integration in OCTIS. You can also add incorporation, a licensed company secretary and payments at the same time, so your whole back office moves under one platform and one AI — usually at a lower combined cost than keeping a sales-only CRM plus separate vendors.